Effective Date: 2025.9.26
Last Updated: 2025.9.26

Me2U (“we”, “our”, “us”) respects and protects the privacy of our customers and visitors (“you”, “your”) across Indonesia, Vietnam, Thailand, the Philippines, and Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as name, email address, phone number, billing address, shipping address, and payment details.
  • Account Information: username, password, order history, wish lists, saved preferences.
  • Transaction Information: details about purchases, payment methods, and delivery information.
  • Technical Information: IP address, device information, browser type, operating system, and cookies.
  • Usage Information: pages you visit, time spent on our website, and interactions with our services.

2. How We Use Your Information

We use the information collected for:

  1. Processing and delivering your orders.
  2. Providing customer support.
  3. Managing your account and preferences.
  4. Improving our website, services, and user experience.
  5. Sending promotions, newsletters, and marketing communications (only if you opt-in).
  6. Preventing fraud, ensuring security, and complying with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyze traffic and usage patterns.
  • Provide targeted advertisements (where legally permitted).

You can manage cookies in your browser settings, but some features may not work properly if you disable them.

4. Sharing of Information

We may share your information with:

  • Service Providers: such as payment processors, logistics companies, and IT support.
  • Business Partners: for marketing and promotions (only with your consent).
  • Legal Authorities: if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be stored or processed in countries outside your residence, including servers located in Singapore or other regions. We take reasonable steps to ensure your data is protected in compliance with applicable laws.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your country, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us at: me2u0828@gmail.com

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites, and we encourage you to read their policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: me2u0828@gmail.com

Me2U
Email: me2u0828@gmail.com